PROBLEM‑SOLVING USING EVIDENCE-BASED CRITICAL THINKING
8 Instructional Hours
This course is taught using the critical thinking approach, consisting of eight steps, broken down into three key elements.
In this course, you will practice a disciplined, systematic approach to problem-solving that helps ensure that your analysis of a problem is comprehensive, is based on quality, credible evidence, and takes a full and fair account of the most probable counterarguments and risks. The result of this technique is a thoroughly defensible assessment of what the problem is, what is causing it, and the most effective plan of action to address it.
- Assess the context of the problem
- Determine the current and desired states and confirm this with decision-makers
- Identify and articulate the questions that must be answered to bridge the gap between the current state and desired future state
- Determine root causes and distinguish symptoms from problems
- Brainstorm a range of possible solutions to address each significant underlying cause
- Assess each option for the extent to which it bridges the gap between current and future state, whether it is implementable, and if it is ethical